COVID-19: What can I expect during my appointment?
We have returned to offering our full spectrum of services, including vaccinations, puppy and kitten exams, spays and neuters, surgery, dental cleanings, and routine and urgent care. In an effort to reduce COVID-19 transmission, please follow these measures for appointments and prescription refills:
1.) When you arrive for your appointment, please remain in your vehicle and call our office at 952-445-7956 to let us know you have arrived.
2.) A technician will check you in over the phone and ask you about your pet's symptoms and desired services.
3.) The technician will go out to your vehicle to pick up your pet. Pets must be on a leash or in a pet carrier. Remain in your car and do not enter the clinic.
4.) The doctor will perform the exam inside the clinic. They will call you in your vehicle to discuss the exam findings and a treatment plan.
5.) When any treatments and veterinary care has been completed, a technician will call you in your vehicle to let you know. At this time, please be prepared to make your payment via phone.
6.) A technician will return your pet to you at your vehicle, along with any medications, food, or supplies.
7.) Where appropriate, please wear a mask and practice safe social distancing.
* If you need to return to the clinic for medication refills, prescription food, or supplies, please call in advance. Your order and payment will be processed via phone. When you pick up your pre-paid order, please either enter the clinic and remain at the check-in station, or call us from your vehicle and we will bring your order to you. To reduce exposure, please do not stop by without calling first. To minimize contact, we also offer Online Ordering for prescription food.
If you have a question concerning your pet, please call our office at 952-445-7956 and we can help access your questions and the best course of action. We greatly appreciate your understanding, flexibility, and support while we navigate through the future months.
Thank you!
1.) When you arrive for your appointment, please remain in your vehicle and call our office at 952-445-7956 to let us know you have arrived.
2.) A technician will check you in over the phone and ask you about your pet's symptoms and desired services.
3.) The technician will go out to your vehicle to pick up your pet. Pets must be on a leash or in a pet carrier. Remain in your car and do not enter the clinic.
4.) The doctor will perform the exam inside the clinic. They will call you in your vehicle to discuss the exam findings and a treatment plan.
5.) When any treatments and veterinary care has been completed, a technician will call you in your vehicle to let you know. At this time, please be prepared to make your payment via phone.
6.) A technician will return your pet to you at your vehicle, along with any medications, food, or supplies.
7.) Where appropriate, please wear a mask and practice safe social distancing.
* If you need to return to the clinic for medication refills, prescription food, or supplies, please call in advance. Your order and payment will be processed via phone. When you pick up your pre-paid order, please either enter the clinic and remain at the check-in station, or call us from your vehicle and we will bring your order to you. To reduce exposure, please do not stop by without calling first. To minimize contact, we also offer Online Ordering for prescription food.
If you have a question concerning your pet, please call our office at 952-445-7956 and we can help access your questions and the best course of action. We greatly appreciate your understanding, flexibility, and support while we navigate through the future months.
Thank you!
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Your Pet Is Our PriorityWe have the ongoing training, experience, and state of the art Facility to handle your family's veterinary needs, from Vaccines and routine testing all the way through Surgery, Dentistry and those difficult medical cases. We even offer ordering through our Online Store. Our Staff is thoughtful, friendly, and willing to listen.
Contact us today at 952-445-7956 |
Aren't All Veterinary Clinics The Same?
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Sometimes that's like comparing apples to oranges. Looking for Doctors with experience? Need Certified Veterinary Technicians with advanced training? What about a personable and friendly environment? We've got you covered!
Whether you need Vaccinations, Flea or Tick prevention, Puppy or Kitten care, Senior Pet care, Dentistry, Spay or Neuter, Urgent care, we are here for you and the Shakopee and surrounding communities! We even accept CareCredit and Trupanion Express Pay Pet Insurance. Contact Us anytime at 952-445-7956. |
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